Frequently Asked Questions
Will there be other dogs in the field?
The field is for your exclusive use, so when you book a time slot it will only be you in the field but feel free to ask along your friends and their dogs to share it.
How far in advance or how late can I make a booking?
We are open for bookings several months in advance and the park can be booked as late as half an hour before use, providing it is available for hire.
How do I book and pay?
Bookings can only be made online and you can pay by debit or credit card. You will be sent a confirmation email and it will contain the PIN code to access the facility.
How do I open the lock?
Please line up the PIN code with the dashes on the lock. The numbers need to face straight out from the lock (not upwards) and be entered from left to right.
I am unable to open the lock with the PIN code provided?
Please contact us immediately on 07717 162879.
Can a group of us come together on one booking?
We would love you to bring your friends as long as the booking covers all of the dogs in the party.
Is there a maximum number of dogs I can bring?
The booking covers up to 4 dogs, but you can book additional dogs up to 8 in total. All we ask that you have sufficient supervision for the number of dogs you bring.
What are your opening hours?
These vary by location, so please refer to the page for the location you wish to visit. There is no lighting in the fields so please do not visit when it is dark.
How do I amend my booking?
Bookings are non-transferrable, but in exceptional circumstances, we will try our best to help you change your booking. Please contact us by email at firstname.lastname@example.org. Unfortunately, we cannot change bookings due to inclement weather, but there are shelters in the fields to provide cover whilst your dog exercises.
What is the policy on dog poo?
Our poo policy is that if you see it you pick it up. Given the size of the field, it is possible you may miss your dog’s poo, but we ask that if you see any poo you pick it up and someone else will see your dog’s poo and pick it up. Let’s keep the fields clean and dog poo free for everyone’s enjoyment. We ask that you lift your dog’s poo using the bags provided in the park and place it in one of the many red bins.
How big are the fields?
Each field varies in size but generally, they are at least 1 acre and some are almost 2 acres. That’s up to 2 football pitches in size.
Is there somewhere I can park?
There is a car parking area next to each dog field.
Do you have toilet facilities?
There are no toilet facilities in the fields.
Is there any shelter in the field for bad weather?
Each park has a shelter to provide cover from the weather.
Are there any livestock nearby?
Some of the fields may have livestock close by. Please refer to the page for the location you wish to visit for more details.